Do your Magnanni products have a warranty?

While our products do not carry a warranty, we stand behind the items we make and are here to help if you ever encounter a problem. If you are experiencing an issue due to a problem with the material or craftsmanship, please review the guidelines below.

MAGNANNI DIRECT PURCHASES

For products purchased on magnanni.com, please email us at [e-mail], or submit a request through our contact page. Please include your order number and a few clear photos of the issue you are experiencing. Our team will follow up with you within one business day.

THIRD-PARTY PURCHASES

For products purchased through an authorized retailer, the first course of action is to return them to the store where originally purchased. We have arrangements with our retail partners to handle any returns at the store level. We choose our retail partners carefully and work with companies that are fair and customer service oriented. When you return your item to the store, they will determine the best course of action based on the purchase date and the problem you are experiencing in accordance with their policies. While providing the original receipt or proof of purchase is not always necessary, it can help expedite the process. We do not accept returns or replacements for items purchased outside of magnanni.com. The conduct and policies of our retail partners do not reflect the values and services offered on magnanni.com.